{"id":47130,"date":"2026-01-05T11:13:12","date_gmt":"2026-01-05T11:13:12","guid":{"rendered":"https:\/\/masarat.ly\/?page_id=47130"},"modified":"2026-01-05T12:49:03","modified_gmt":"2026-01-05T12:49:03","slug":"privacy-policy-daman360","status":"publish","type":"page","link":"https:\/\/masarat.ly\/privacy-policy-daman360\/","title":{"rendered":"privacy-policy-daman360"},"content":{"rendered":"<div style=\"direction:ltr;\">\n<div style=\"font-family: sans-serif; color: #000000; line-height: 1.5;\">\n<p><strong>Privacy Policy<br \/>\nEffective Date 4\/01\/2026<\/strong><\/p>\n<p>Masarat for IT and Financial Services (\u201cMasarat\u201d), located in Tripoli, Libya, is committed to protecting the privacy of Our users. This Privacy Policy explains how We collect, use, disclose, and protect information when You use Our mobile banking application, <strong>Daman360<\/strong> (the \u201cApp\u201d), a product provided by Masarat for Daman Islamic Bank in Libya.<\/p>\n<p><strong>Introduction<\/strong><\/p>\n<p>Daman360 provides secure and efficient banking services, including fund transfers, bill payments, and business transactions. The app enables customers to manage their accounts seamlessly while ensuring high security and compliance with Libyan banking regulations.<\/p>\n<p><strong>Interpretation and Definitions<\/strong><\/p>\n<p><strong>Interpretation<\/strong><\/p>\n<p>Words with capitalized initials have defined meanings. These definitions apply regardless of whether the words appear in singular or plural form.<\/p>\n<p><strong>Definitions<\/strong><\/p>\n<p>For the purposes of this Privacy Policy:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Account<\/strong> refers to a unique profile created to access Our Service.<\/li>\n<li><strong>Affiliate<\/strong> means an entity that controls, is controlled by, or is under common control with Us.<\/li>\n<li><strong>Application<\/strong> refers to the <strong>Daman360<\/strong> mobile application.<\/li>\n<li><strong>Company<\/strong> (referred to as \u201cWe,\u201d \u201cUs,\u201d or \u201cOur\u201d) means <strong>Masarat for IT and Financial Services<\/strong>, Tripoli, Libya.<\/li>\n<li><strong>Country<\/strong> refers to Libya.<\/li>\n<li><strong>Device<\/strong> means any device capable of accessing the Service, including computers, smartphones, and tablets.<\/li>\n<li><strong>LYD (LY)<\/strong> refers to the Libyan Dinar, the official currency of Libya.<\/li>\n<li><strong>Personal Data<\/strong> refers to any information related to an identified or identifiable individual.<\/li>\n<li><strong>Service<\/strong> refers to the Application and associated functionalities.<\/li>\n<li><strong>Service Provider<\/strong> means third parties engaged to process data on Our behalf.<\/li>\n<li><strong>Usage Data<\/strong> refers to data collected automatically when using the Service.<\/li>\n<li><strong>You<\/strong> refers to the individual or entity accessing the Service.<\/li>\n<\/ul>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>LYPay \/ OnePay:<\/strong> Legal payment services launched by the Central Bank of Libya for bank transfers using IBAN &amp; enables you to make purchases using electronic payment methods.<\/li>\n<li><strong>QR push mode:<\/strong> a service that allows user to generate QR code for push payment<\/li>\n<\/ul>\n<p><strong>Collection and Use of Your Personal Data<\/strong><\/p>\n<p><strong>Types of Data Collected<\/strong><\/p>\n<p><strong>Personal Data<\/strong><\/p>\n<p>We may collect the following personally identifiable information:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li>Email address<\/li>\n<li>First and last name<\/li>\n<li>Phone number<\/li>\n<li>Usage Data<\/li>\n<\/ul>\n<p><strong>Usage Data<\/strong><\/p>\n<p>Usage Data is collected automatically and may include:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li>IP address<\/li>\n<li>Browser type and version<\/li>\n<li>Pages visited, visit duration, and other analytics<\/li>\n<li>Device type and identifiers<\/li>\n<li>Mobile operating system details<\/li>\n<\/ul>\n<p><strong>Information Collected While Using the Application<\/strong><\/p>\n<p>With Your permission, We may collect:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Location Data:<\/strong> To help users locate the nearest bank branches.<\/li>\n<li><strong>Camera Access:<\/strong> For QR code-based payments (images not stored).<\/li>\n<li><strong>Network Access:<\/strong> Required for transaction processing.<\/li>\n<li><strong>Storage Access:<\/strong> To save settings and preferences.<\/li>\n<li><strong>Biometric Data (Optional):<\/strong> For secure login via fingerprint or facial recognition.<\/li>\n<li><strong>Push Notifications:<\/strong> To alert You about account activity and security updates.<\/li>\n<li><strong>Phone Call Access:<\/strong> To enable direct communication with customer support.<\/li>\n<li><strong>Access to Photos and Media:<\/strong> Our app may request access to your device\u2019s photo library or media storage to allow you to select and upload images of cheques for mobile deposit. We will only access the specific images you choose to share. The app does not browse, scan, or collect your entire photo library. Uploaded cheque images are transmitted securely, stored in encrypted form on our servers as part of your transaction records, and retained only for as long as necessary to process the deposit or comply with legal and regulatory requirements. Granting this permission is optional; however, mobile deposit features will not function without it.<\/li>\n<\/ul>\n<p>You can enable or disable access to these features at any time via Your device settings.<\/p>\n<p><strong>Money Transfer &amp; Business Transactions<\/strong><\/p>\n<p>To facilitate secure transactions, We may collect:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Sender Information:<\/strong> Name, phone number, email.<\/li>\n<li><strong>Recipient Information:<\/strong> Name, IBAN.<\/li>\n<li><strong>Transaction Details:<\/strong> Amount, currency, reference.<\/li>\n<li><strong>Business Transfers:<\/strong> For business transactions, We comply with enhanced security measures, including transaction monitoring and identity verification.<\/li>\n<\/ul>\n<p><strong>Use of Your Information:<\/strong><\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li>Process transactions securely.<\/li>\n<li>Verify identity and prevent fraud.<\/li>\n<li>Provide customer support.<\/li>\n<li>Comply with regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.<\/li>\n<\/ul>\n<p><strong>Information Sharing:<\/strong><\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Third-Party Service Providers<\/strong> (e.g., payment processors, fraud prevention tools).<\/li>\n<li><strong>Regulatory Authorities<\/strong> (as required by financial regulations in Libya).<\/li>\n<\/ul>\n<p><strong>Security Measures:<\/strong><\/p>\n<p>We implement safeguards such as:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Encryption:<\/strong> Data is encrypted in transit and at rest.<\/li>\n<li><strong>Access Controls:<\/strong> Role-based access restrictions.<\/li>\n<li><strong>Regular Security Audits:<\/strong> We conduct periodic assessments to identify vulnerabilities.<\/li>\n<li><strong>Incident Response:<\/strong> A structured process for managing security breaches.<\/li>\n<\/ul>\n<p><strong>ISO 27001 Compliance &amp; Security<\/strong><\/p>\n<p>Masarat adheres to <strong>ISO 27001:2022<\/strong> and the <strong>Libyan NISSA Information Security Manual<\/strong> to ensure the confidentiality, integrity, and availability of information. Our security framework includes:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Risk Management:<\/strong> Continuous risk assessment to identify security threats.<\/li>\n<li><strong>Data Encryption:<\/strong> Advanced encryption techniques for securing transactions.<\/li>\n<li><strong>Incident Handling:<\/strong> Procedures for rapid detection and response to security breaches.<\/li>\n<li><strong>Compliance Monitoring:<\/strong> Regular audits to ensure adherence to Libyan financial regulations and global security standards.<\/li>\n<\/ul>\n<p>In the event of a security incident, We will promptly notify affected users and relevant authorities, as per regulatory requirements.<\/p>\n<p><strong>Data Retention<\/strong><\/p>\n<p>We retain Personal Data only as long as necessary for:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li>Service provision and legal compliance.<\/li>\n<li>Fraud prevention and dispute resolution.<\/li>\n<li>Business analytics and service improvement.<\/li>\n<\/ul>\n<p>Usage Data may be retained for a shorter period unless required for security or legal compliance.<\/p>\n<p><strong>Children\u2019s Privacy<\/strong><\/p>\n<p>Our Service is not intended for individuals under <strong>18<\/strong>. We do not knowingly collect data from minors. If You are a parent or guardian and believe Your child has provided Personal Data, please contact Us for removal.<\/p>\n<p><strong>Your Rights<\/strong><\/p>\n<p>Depending on Your location and applicable laws, You may have the right to:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Access Your Data:<\/strong> Request a copy of the information We hold.<\/li>\n<li><strong>Correct Inaccuracies:<\/strong> Update incorrect information.<\/li>\n<li><strong>Restrict Processing:<\/strong> Limit how We use Your data.<\/li>\n<li><strong>Data Portability:<\/strong> Transfer Your data to another provider.<\/li>\n<li><strong>Object to Processing:<\/strong> Opt-out of certain uses, such as marketing.<\/li>\n<\/ul>\n<p>To exercise these rights, contact Us via the details below.<\/p>\n<p><strong>Third-Party Links<\/strong><\/p>\n<p>Our Service may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies before providing Personal Data.<\/p>\n<p><strong>Changes to This Privacy Policy<\/strong><\/p>\n<p>We may update this Privacy Policy from time to time. Changes will be notified via email or a prominent notice on Our Service. Please review this policy periodically for updates.<\/p>\n<p><strong>Contact Us<\/strong><\/p>\n<p>For any questions regarding this Privacy Policy, You can contact Us at:<\/p>\n<ul style=\"margin-bottom: 1em;\">\n<li><strong>Email:<\/strong> <a href=\"mailto:support@masarat.ly\" style=\"color: inherit;\">support@masarat.ly<\/a><\/li>\n<li><strong>Phone:<\/strong> 0900300900<\/li>\n<\/ul>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Effective Date 4\/01\/2026 Masarat for IT and Financial Services (\u201cMasarat\u201d), located in Tripoli, Libya, is committed to protecting the privacy of Our users. This Privacy Policy explains how We collect, use, disclose, and protect information when You use Our mobile banking application, Daman360 (the \u201cApp\u201d), a product provided by Masarat for Daman Islamic [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":1615,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-47130","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/pages\/47130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/comments?post=47130"}],"version-history":[{"count":6,"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/pages\/47130\/revisions"}],"predecessor-version":[{"id":47142,"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/pages\/47130\/revisions\/47142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/media\/1615"}],"wp:attachment":[{"href":"https:\/\/masarat.ly\/qafevol\/wp\/v2\/media?parent=47130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}