Masarat for IT and Financial Services (“Masarat”), located in Tripoli, Libya, is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect information that you provide to us when you use our mobile banking application, Wahda Business (the “App”) a product of “Masarat” to Wahda bank in Libya.

The following privacy policy discloses existing features and announcing new services and features within the “Application” Wahda Business such as: money transfer for business accounts across Libyan banks via IBANs, NFC payment for contactless safe and fast payment, ability to generate and scan QR codes to ease the user’s journey as we are constantly working on improving our products.

We collect non-personal information from your device to help improve the App’s performance and functionality. This may include:

• Account credentials (username).
• Contact information (name, phone number, email address)
• Camera Permission (scan QR code).
• Device information (model, operating system)

• App usage data: Usage Data is collected automatically when using the Service.
• Usage Data may include information such as Your Device’s Internet Protocol address (e.g., IP address), the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data, the type of mobile device You use, Your mobile device unique ID, Your mobile operating system, unique device identifiers and other diagnostic data.

We do not collect, access, or store any personal information such as account passwords, contact details, or financial data through the App.

The App may request certain permissions to function properly. These permissions do not allow us to collect, access, or store your personal information. Here’s a breakdown of the permissions used by the App:

• permission allows the App to display notification badges on app icons on specific launcher applications.
• Permissions to allow managing notification badges on specific launcher applications.
• Permission allows the App to communicate with our servers for functionalities like account verification and transaction processing.
• Optional Permissions may be requested for features like mobile check deposit. You can choose to deny this permission if not using the feature.
• Permissions allowing the App to temporarily prevent the device from going to sleep for specific tasks requiring uninterrupted processing.
• Permissions allowing the App to check your internet connection status for functionalities that require it.
• Permissions allowing the App to send you notifications about your account activity and other relevant information.
• Permissions allowing the App to vibrate your device for notifications.
• Permission is optional and may be requested for features requiring the flashlight functionality. You can choose to deny this permission if not using the feature.
•  Optional Permission may be requested for features that utilize fingerprint or facial recognition for secure login. You can choose to deny this permission if not comfortable using biometrics.
• This permission allows the App to receive push notifications from our servers.
• Google Play Services permission required for some core functionalities of the App.

• The application may require to read external storage in order to assure creation, display and save of PDF files within the app features such as (transfer receipts, statements, .etc. )

We do not store or transmit any data nor access external device storage.

We take your security seriously and we shall not access device storage or misuse your data.

We use this information to enhance the quality of services and ensure a smooth user journey, we do not transmit or store data externally or share with third parties.

We do not share your personal information with any third parties.

Masarat is committed to protecting the security of your financial information. We implement and maintain a variety of industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure communication: We use industry-standard encryption protocols (like HTTPS) to transmit data between your device and our servers.
• Data encryption: We may encrypt your financial information at rest and in transit.
• Access controls: We restrict access to your information to authorized personnel who have a legitimate business need.
• Regular security reviews: We conduct regular security assessments to identify and address potential vulnerabilities.
• Incident response: We maintain a process for identifying, investigating, and responding to security incidents.

While we strive to protect your information, no security measures are perfect. We cannot guarantee the complete security of any information you transmit to us.

This revised section emphasizes the following aspects to comply with Google Play Store standards:

• Specificity: It mentions specific security measures like encryption protocols and access controls.
• Transparency: It clarifies that data encryption may be used.
• Accountability: It acknowledges limitations of security measures while outlining Masarat’s commitment to data protection.

If you have any questions about this Privacy Policy, please contact us:

• By email: support@masarat.ly
• By phone number: 0900300900