Privacy Policy for Sahara Mobile
Effective Date: December 12, 2024
This Privacy Policy outlines Our policies regarding the collection, use, and disclosure of Your information when You use the Sahara Mobile application (“the Application”). It also explains Your privacy rights and how the law protects You.
By using the Application, You agree to the collection and use of information in accordance with this Privacy Policy.
- Introduction
The Sahara Mobile application, developed by Masarat for IT and Financial Services, offers features such as:
- Money transfers across Libyan banks via IBAN.
- NFC payment for contactless transactions.
- QR code generation and scanning for user convenience.
We are committed to safeguarding Your privacy and continually improving our services.
- Definitions
Key terms used in this policy are defined as follows:
- Account: A unique profile for accessing the Service.
- Application: The Sahara Mobile banking application.
- Personal Data: Information related to an identifiable individual.
- Service Provider: Third parties assisting in delivering the Service.
- You: The individual or legal entity accessing the Service.
- Types of Data Collected
3.1 Personal Data
We may collect the following:
- Name and contact information (email, phone number).
- Transaction details (e.g., IBANs, amounts).
3.2 Usage Data
Automatically collected information, such as:
- Device type, IP address, and browser information.
- App usage statistics (e.g., pages visited, session duration).
3.3 Permissions Required
To enable key features, the app may request access to:
- Location: For finding nearby ATMs/branches.
- Camera: For QR code payments and check deposits.
- Network Access: For secure connectivity.
- SMS Autofill: For streamlined authentication.
Note: Permissions are optional unless critical to the requested functionality. You can modify permissions via device settings.
- Use of Your Personal Data
We use Your data for:
- Providing and improving the Service.
- Processing transactions, including IBAN-based money transfers.
- Ensuring compliance with legal and regulatory requirements (e.g., KYC, AML).
- Enhancing security through identity verification.
- Delivering customer support.
- Data Retention
- Personal Data is retained only as long as necessary for the purposes stated.
- Usage Data is retained for analytics and security but is anonymized whenever possible.
- Data Sharing
We may share Your data with:
- Service Providers: To deliver features like payment processing.
- Regulatory Authorities: To comply with legal requirements.
- Affiliates and Partners: Only with Your consent or as necessary for service delivery.
- Data Security
We implement robust measures to protect Your data, including:
- Encryption: Securing data in transit and at rest.
- Access Controls: Limiting access to authorized personnel only.
- Regular Audits: Proactively identifying vulnerabilities.
- Children’s Privacy
The Service is not intended for individuals under 18. If we become aware of data collected from minors, we will delete it promptly.
- Your Rights
Depending on Your location, You may have rights to:
- Access and update Your Personal Data.
- Restrict processing or request data deletion.
- Obtain data portability.
- Object to data processing for marketing purposes.
To exercise these rights, contact us via the details provided below.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated via:
- Email notifications.
- Prominent notices within the Application.
- Contact Us
For questions or concerns, please contact us:
- Email: support@masarat.ly
- Phone: 0900300900